Terms and Conditions
SUMMARY
1. General provisions
2. Selection of goods
3. Disclaimer
4. Prices and Payments
5. Information regarding cancellation
6. Data protection
7. Applicable law
1. General provisions
The present provisions apply to all deliveries and services provided by the Enterprise Sandra Hunsche, Siedlerweg 13, 89134 Blaustein-Weidach/Germany to consumers (Article 13 BGB (the German Civil Code).
2. Selection of goods
Responsibility for selecting the ordered goods and the thereby envisaged outcome lies with the customer unless the order is based on a separately paid for advisory service from Sandra Hunsche with a corresponding written recommendation to purchase.
3. Disclaimer
Information on our internet pages and any other information you receive in any other form from us shall not be deemed a diagnosis, treatment or therapy in the medical sense. It is non-binding, and does not replace consultation, treatment or care by a physician. You should therefore consult your physician with all health problems or complaints. No current medical treatment should be interrupted or terminated, no treatment needed in the future should be postponed or entirely omitted. We therefore accept no liability whatsoever in respect of the correctness, completeness or the timeliness of the given information.
4. Prices and payments
I All prices are quoted in EURO including the respective applicable statutory value-added tax, but excluding packaging and transport.
II Costs of packaging and transport
1) Europe (except French Oversea and Switzerland), insured
11 € independently from amount of order, for less than 5 Kg.
More than 5 Kg: 20 € and more than 10 Kg: 30 €
Insured shipment.
2) Switzerland, insured
20 € independently from amount of order, for less than 5 Kg.
More than 5 Kg: 40 € and more than 10 Kg: 60 €
Insured shipment.
3) World/French Oversea, not insured
42 € independently from amount of order, for less than 5 Kg.
More than 5 Kg: 59 € and more than 10 Kg: 91 €
Not insured shipment. If it goes lost/is damaged, no refund. At your own risk.
4) World/French Oversea, insured
66 € independently from amount of order, for less than 5 Kg.
More than 5 Kg: 83 € and more than 10 Kg: 115 €
Insured shipment up to 500 €.
5) Germany, insured
6 € for an order less than 50 €, otherwise free, for less than 5 Kg.
Insured shipment.
III Payment has to be made in advance, by bank transfer or through PayPal.
5. Information regarding cancellation
The right to cancel an order
You may cancel your declaration of contract within one month without stating any reason, in the form of a text (e.g. by letter, fax, e-mail) or – if the item is sent to you before the period expires – by returning the item. The period begins on receipt of these instructions in text form, but not before the goods reach the recipient (in cases of repeated delivery of the same goods, not before receipt of the first delivery). To adhere to the cancellation period, it suffices to send the cancellation notice or the item in good time. The cancellation is to be addressed to
Sandra Hunsche
Siedlerweg 13
89134 Blaustein-Weidach
Germany
Telefax: +49 7304 434 705
E-mail: info@alkalinebodycare.com
Consequences of cancellation
If cancellation is effective, both parties must return any benefits received and give back any advantages obtained (e.g. interest). If you cannot return the received benefit, either wholly or partly, or can do so only in impaired condition, you must refund us any loss of value to this extent. In cases where items are handed over for use, this does not apply if the impairment of the item is exclusively attributable to testing – as would have been possible for you in a shop. For the rest, you can avoid the obligation to refund the value for an impairment caused through proper use of the item in that you do not use the item as if it were your property and avoid doing anything that might impair its value.
Items that can be sent as packages are to be sent back at our risk. You must bear the cost of returning the item if the delivered goods correspond to what was ordered and if the price of the returned item does not exceed the sum of EUR 40, or if you, with a higher price of the item at the time of cancellation, have not yet paid consideration or made a contractually agreed partial payment. Otherwise the return is free of charge for you. Items which cannot be sent as packages will be collected. Obligations to refund payments must be fulfilled within thirty days. This period commences for you on sending your declaration of cancellation or the item. For us it commences upon receiving it.
In the case of a service, the right to cancel expires prematurely if the other contracting party has commenced with the performance of the service with your express consent before the end of the cancellation period or you have ordered this.
End of instructions on cancellation.
6. Data protection
We shall store the data that are needed for handling the transaction. We shall naturally treat all personal data as confidential and we shall use them only for answering your queries, for carrying out contracts we entered into with you, and for the technical administration.
In some cases data are recorded on an anonymous way during ordering process and forwarded to Google to collect statistics.
Important Note for American citizens: in case of order, the SSN (Social Security Number) is required by customs and has to be submitted to us during ordering.
7. Applicable law
The present Contract and all litigation connected therewith shall be subject exclusively to the laws of the Federal Republic of Germany. The application of the UN Convention of April 11, 1980 on Contracts for the International Sale of Goods (CISG), and the Einheitliches Kaufgesetz (EKG) (uniform purchase law) and of the Einheitliches Kaufabschlußgesetz (EKAG) (law on purchase transactions) is barred.
Your enterprise Sandra Hunsche
As per February 2011 @ Sandra Hunsche
